Getting to the point quickly:
Please note I am a boiler technician
specialising in boiler fault tracing and breakdown repair. I'm not an installer
don't install appliances or carry out plumbing work of any description so no point
in asking me to fit a boiler or connect up your new gas cooker.
The only work I
do is repairing boilers that have stopped working, which hopefully leads to me
being quite good at it. And these days I work almost exclusively on 'vintage' or
'legacy' boilers, by which I mean boilers ten years old or a good deal more,
and/or where the owner believes parts are 'hard to get' or 'not available'.
Often not the case with the thousands of better quality vintage boilers still
out there. Call me and see if I think I can repair yours. I'll probably say yes.
I get a steady trickle of contacts asking if I'm still trading. Yes I am as
of 18th January 2017! I'll update this date periodically so you'll know it's real.
If you are considering asking me to visit and fix your boiler, then it's better to
phone me rather than email. You'll almost certainly get my voicemail but I'll call you back
and ask you some detailed questions about what's wrong and give you my best
estimate of the likely cost to fix it. My mobile number is always the best
number to get me on, it's 07866 766 364.
Home/office is in Reading, Berkshire, 0118 966 0166.
I'd quite like you to read this too :-) ....
Calls for annual servicing:
In busy periods (Autumn and Winter) it seems only fair that I should give
priority to callers with boiler breakdowns and no heating or hot water over
calls for non-urgent annual servicing or maintenance. So if you call me asking
for a non-urgent boiler service during a cold snap I'm less likely to respond
than if you call me in the Spring or Summer.
Technical advice requests:
If you want to contact me solely for some technical advice, please note I
happy to answer emailed questions but only when I have time. I get so many
emails it is no longer possible for me to answer everyone these days. Click here
to email me. You may get a reply, you may not, depending on how many emails
arrive in my in-box that day. If you email
me for technical advice please also bear in mind human nature - I tend to answer concise,
well-drafted emails FIRST, particularly those stating the make AND model of boiler and the exact problem
clearly, and leave the more rambling or vague emails for
later (or maybe never) ;-)
Areas I cover:
I'll go more or less anywhere to repair a boiler on my list of boilers
in which I specialise, but bear in mind I charge an hourly rate for my time
including the time I spend travelling to and from site. The time log starts when I
leave home and stops when I get back. I live in Earley, between Reading and
Wokingham, Berkshire, so if you are wondering if I cover your area then the
answer is probably 'yes' provided you being happy to pay for my travelling time
as well as repairing time. This policy lets you the customer decide which areas I
cover rather than me arbitrarily saying I go 'here' but not 'there'. Now it's entirely up to you!
In reality this means most of my repairs are relatively local as it quickly becomes
uneconomic to employ me to travel for really long periods of driving time. However, with
the less common appliances or awkward breakdowns where
local engineers seem unable to carry out a proper repair, people still find it
worthwhile to pay for my travelling as they can rely on getting a proper repair still
at a significantly lower cost than fitting a brand new appliance.
I regularly travel long distances under these circumstances. West London is a
common trip and can be surprisingly close time-wise. (A lot depends of local
roads and parking availability at the destination). For central or east London
the traveling time can be as low as an
hour and a half each way thanks to the M4 and M25 (when they are running
freely). I've also carried out repairs in Bristol, Daventry, Bournemouth and
Yeovil, to give more examples of places within reach. The furthest I've been so
far is Nottingham!
Once again my contact details are as follows:
||0118 966 0166
||07866 766 364
I also often get asked if I can recommend a reputable heating engineer in your
home town (wherever that happens to be).... I'm sorry but I can't. I hardly
even know any engineers here in Reading beyond being on 'nodding
terms' at trade counters!
First created 16th January 2004
Last updated 18th january 2017