My ‘Off Line’ Privacy Policy:

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If you call me I am likely to request some or all of the following pieces of information about you. Your name, phone number, postal address. 

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This information is kept in a traditional hand-written enquiry note book (not a comport database), and kept in my personal possession until a new notebook is started. Full notebooks are stored in my office at my securely locked home address and kept for three years. 

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This information is used to respond to your message(s) and to keep in touch with you throughout the progress of your boiler repair. 

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Office copies of invoices issued to customers contain the customer’s name and address, and are kept for six years.

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None of your personal data will ever be passed on to third parties unless at your specific request. 

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None of your personal information will ever be used for general marketing purposes.

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My ‘On Line’ privacy policy:

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Is explained here.

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Page first published 24th May 2018

Last updated 24th May 2018

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